On previous post I wrote about organisation’s habits and behaviours and their benefits for the organisation. At this time I will write about kindness, happiness and leadership. When we are happy at work we will deliver stunning results. But what to do for increasing happiness at organisation?
People want to make some decisions by themselves. When the organisation has a clear mission, clarified values and good habits (processes) in place it is easier to empower people. People at the organisation knows what to do without micro managing and by this way it frees leader’s time to think about future. Empowering means that there is a framework in place where people can act quite freely and make decisions by themselves. When they can make decisions by themselves it will give sense of authority which also support happiness at the organisation.
Empowering and sense of authority can be built by starting from small things. For example people at organisation can design their own uniforms (if the uniforms are part of that business). decorate their cubicles, arrange events and so forth. Empowering works at every level and leaders are also motivated when they have more authority to make decisions.
One very important thing in building a happy work place is how leaders treat their followers. To put it simply treat kindly and people will be more productive. Usually leaders want to posses strength and competence and they think that kindness is weakness. In fact when treating people kindly and with respect their influence will increase. Those leaders who build their influence by fear and fearsome character they will notice that it will undermine cognitive potential, creativity and problem solving. In short, it builds mediocrity.
If leaders build their influence by focusing on kindness: empathy, warmth, listening and seeking for understanding. Those leaders facilitates trust, communication and absorption of ideas. By acting kindly leaders will connect their followers immediately. When there is the foundation of trust in place it will increase information sharing, openness, fluidity and co-operation. This will help leaders’ work since everyone trust that co-workers do the right thing and there is no need for micro managing.
With the own attitude, mood and posture leader will influence people around him. When leader is happy it will radiate to others. If leader is concerned, anxious or even angry it will spread to others too. That’s why it is important for the leader to make decision to be happy every day, express good attitude and keep the good posture in place. Smile, listen and express empathy. Stay in good posture, stand up right and get ahold yourself. These are very small things to do and they can be practiced every day.
As a summary:
1. empower your people
2. treat your people kindly
3. Be happy.